Model #10659963801 KENMORE ELITE Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Air Flow Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

How to get out/replace auger motor

A:

Replacing a part on an ice dispenser can be pretty difficult without the proper instructions. I did some research based on the part number & included the link below. Hope this helps!

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Yadira B -
December 19, 2012
A:

Yadira-thanks for the help. In this model, the motor drops down after the 4 screws are removed, but there is not enough clearance for it to pass by the rubber grommet where the connection wires stick out. Any ideas on this?

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Gerry -
December 19, 2012
A:

Hi,

Thank you for asking this question and allow me to answer it this way.

Ok, starting from the beginning, unplug the refrigerator and remove the ice bucket. Remove the two screws holding the coupler and shaft.
Now pull the shaft out from the top. On the inside of the door below the bulge for the motor, is there two screws holding a panel on? If so remove the panel and there is the motor. The motor will be removed through the opening after disconnecting the connector to the motor and it is going to be a tight fit to get it out of the hole. The liner has cut many of a technician getting the motor out.

I hope this answer is useful and that it helps you correct the problem with your appliance.
Thank you for using ManageMyLife.

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Bill__W -
Sears Technician
December 19, 2012
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Q:

Ice maker not making ice.

A:

I am sorry that you are having some difficulties with your ice maker and I will be happy to help. I suggest you add to the thread of this question and include the full model number of your refrigerator so that the expert can provide you with a more detailed answer. I did manage to find a link that will provide you with some good information. I hope this helps with your ice maker troubles while you wait for your expert response.

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Joseph P. -
September 05, 2012
A:

Hi,

Thank you for your question. It is concerning when the refrigerator is not functioning correctly.

It does sound like the fill line is freezing, but I would like a model number to see if there is a faulty fill heater or do you have a bad thermostat in the icemaker.

Please reply to the thread below and I will gladly assist you.

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Bill__W -
Sears Technician
September 06, 2012
A:

Hello, The model number is 106.59963801. Kenmore Coldspot. Just FYI, I lowered the temp of the freeze to 5 degrees from the suggested 0 degrees. Thanks.

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Uzma -
September 06, 2012
A:

Uzma, Your unit does not have a fill heater installed so interior temp could freeze the inlet. I will give you a part number for a modified fill tube insert to help the fill tube. Sometimes the end of the fill tub gets a rough edge on it and being made of plastic, water will bead up and this is what freezer and clogs up the fill tube.

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Bill__W -
Sears Technician
September 07, 2012
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Q:

Kenmore Elite side by side fridge ice maker won't dump ice.

A:

Pinpointing the exact problem on an appliance can have endless possibilities of what the exact problem with your ice maker not dumping ice. While researching your question I noticed that someone else had asked a similar question with a posted answer from an expert. I have attached the link below for you to view and get some kind of information on what may be going on with your dispenser. Good luck with fixing the problem! http://www.managemylife.com/mmh/questions/120416-ice-maker-dumping-ice-fine http://www.managemylife.com/mmh/questions/128390-ice-maker-kenmore-side-side-ice

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Alina F. -
October 21, 2010
A:

I'm sorry you are having this problem. Based on the information given, I suspect the water valve has failed. The optic board is flashing normally and the freezer temperature is good. Since the icemaker was just replaced, the water valve will be the most likely reason you are having this problem. However, I recommend making the following check to determine for sure.

First disconnect power to the refrigerator. Slide the icemaker out, so the front cover can be removed. You will now see the test terminals, which are marked (see picture). Now remove the 3 screws holding the receiver board on the right side and disconnect the harness from the board. Place a jumper between the black and black/white wires (see picture). Now use a second jumper and place it between the L � V terminals on the module. Reconnect the power and with both jumpers in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). If water does flow, it indicates a failed icemaker. Since this is a new icemaker and by making this test (by-passing the boards) I would suspect the boards # 4389102 may not be working. If no water flows but you can hear a humming noise, the water valve # 4389177 will need to be replaced. If nothing at all happens, some voltage checks will need to be made.

If you do not feel confident repairing this problem or doing any voltage checks yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance additional details will be needed.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
October 22, 2010
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