Model #10659787990 KENMORE Side-by-Side Refrigerator

  • Cabinet
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  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
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  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

my kenmore side by side model 10659787990 does not cool

A:

I understand how concerning this can be. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician. I have attached the link below. Have a nice day!

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Dezeray -
July 14, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your fridge. First, check to see if the fan inside the freezer is running and also check for a thick frost accumulation on the back wall. If the fan is not running, it will need to be replaced. If the fan is running and you notice there is a thick frost accumulation, it will indicate a problem with the defrost system. As the frost builds, the air flow to the fridge section will be reduced. In this case, disconnect the power for 24 hours to allow it time to defrost. Once defrosted, it will cool ok again for a few days until the frost builds back up. This will allow you time to have it checked.

If there is no frost and the fan is running, the most likely problem will be a frozen return air vent. A good check for this will be to feel the air flow from the diffuser and while checking it, open the freezer door. If the air flow increases, it indicates the return vent is frozen. In this case, again turn the unit off for 24 hours to allow the vent to thaw out. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
July 17, 2012
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Q:

My kenmore coldspot refrigerator model # 10659787990 won't cool and the freezer side won't defrost. Do i replace the defrost heater or the defrost timer?

A:

Hi Rhonda, We all would prefer to fix these problems ourselves and there is usually something we can do, so I found some links to similar expert answers and forums. You can try some of the tips. An expert will also be answering this post although it may take longer. You can also access your manual at the managemylife website, just click on manuals and enter model number. Hope this helps!

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Barbara H. -
June 20, 2010
A:

The image below shows the control portion of the parts diagram for this refrigerator. You can view the entire parts list diagram (and order parts) on the Sears PartsDirect website. The defrost timer is Key 6 in the parts image below. You should be able to open the refrigerator door and find a hole in the bottom of the control box (Key 1) where you can insert a small screw driver and manually advance the defrost timer. Hold the refrigerator door open for long enough so that the compressor starts if it is not already running (based on your cooling problems, I assume that the compressor will already be running). Advance the timer until the compressor stops. You can then open the freezer and should be able to determine whether the defrost heater is working. You will normally hear some ticking and dripping of water if the heater is working. If the heater works and defrosts the evaporator properly then your likely failure is the defrost timer.

If the heater does not work then your likely failure is the heater or you could also have an open bi-metal defrost thermostat. You would need to remove the back inside all of the freezer to access these components (with the refrigerator unplugged ). Replacing both of these components will likely fix your problem in this situation.

These are basic troubleshooting tips. More detailed diagnosis is normally conducted to make sure that the correct components are replaced. A technician is normally needed for these types of checks. If you are able to use the above tips to fix the refrigerator then you can avoid a service charge by a technician. A wiring failure or a number of other problems could be causing these symptoms. If you need more help, submit more details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
June 22, 2010
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