Model #10658979700 KENMORE ELITE Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Optional Parts (not Included)
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Question and Answers

Q:

My fridge has power but isn't cooling.

A:

I know how important it is to have a good working refrigerator in the home so that you can keep your food nice and fresh. I did some research and I was able to find a link that will guide you in making some checks. I hope this helps with your refrigerator troubles while you wait for your expert response.

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Joseph P. -
December 12, 2012
A:

Thanks for the question about the refrigerator not cooling and the display not lighting. I will be glad to assist you.
Based on your description of the problem I think the problem is a bad control board or a wiring harness to the board. You can check terminals 1 and 2 on the P1 block there should be 120 volts ac at those pins.
Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product
If no power does exist, trace wiring back to locate loss. If there is power then replace board.
I will attach the link for parts here; Sears PartsDirect .

Thanks Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
December 13, 2012
A:

Thank you. Which control board are you speaking of? The main board in the back enclosed in the white box or the board behind the digital display located at the top inside of the refrigerator side?

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shane -
December 14, 2012
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