Model #10658962700 KENMORE ELITE Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Icemaker won't crush ice or drop ice cubes

A:

The problem with the ice maker is concerning. I did some research on your model number but was not able to find a solution. Your expert will be able to help answer your question. It may take two business days for your expert to reply. If you would like to look into Sears doing the repair here is a link for Sears Home Services. I do hope that everything works out on the refrigerator.

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Marc -
May 19, 2013
A:

Thank you for your question. I know it can be disappointing when the ice dispenser stops working. If the auger motor is running, it will need to be checked to see if it is actually turning or if the motor is stuck. If the auger inside the bin does not turn, pull the bucket off the door and you will see the coupling. Now, hold the door switch in and activate the dispenser lever. If the coupling does not turn and you hear the auger motor humming, it will indicate the motor # W10271510 is stuck and will need to be replaced. If the coupling does turn, then check the coupling under the bucket, it may have some broken links. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

 

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

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Scott D -
Sears Technician
May 21, 2013
A:

Hi, we have the same problem. Found it was a worn coupler which we have replaced. Hubby is now putting it all back together but the diagram shown here of the sequence of the blades, washers, nuts, etc seems to be different from the parts that we have. Do you have a better diagram showing the correct order of these parts for our exact model # 106.58962700? Also, how do we remove the Ice Bin from the Crushed Ice Bin? Would make it easier to put blades, etc back but we didn't want to break anything trying to get it apart.

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Marsha -
September 16, 2013
A:

Marsha, I'm attaching a picture with instructions indicating the order the parts should fit back in place. The ice bin has some tabs that fit into the crusher bin holding it in place. Turn the crusher bin upside down and you will be able to see the tabs. They will need to be pressed inward to release them. I hope this will help you.

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Scott D -
Sears Technician
September 17, 2013
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Q:

what the parts# for the two brackets to order with the shelf so I can install an extra shelf in my freezer?

A:

I can appreciate your need for this part information. Using your model number I did locate your refrigerator at Sears Parts Direct.com web site. I see you've included a link to that site that emphasizes freezer liner parts. I have provided a link below that will demonstrate parts for shelving. Click on the link below to open the page. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this information will be helpful and have a nice day.

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Henry -
August 01, 2013
A:

Thank you for using ManageMyLife.com. I can definitely understand wanting to have more shelf space in the freezer, the extra shelving can be a big help.

Based upon the model, I pulled up the visuals for the freezer liner and it appears shelves 6 & 7 would use tracks 9 & 9A on the diagram, which two screws (12) being used per track. Shelf 10 would use the ladder setup at the back of the freezer cavity and wouldn't use the tracks, but if you wanted to pick up shelf 6, you will need one of each of the tracks (9 & 9A). Hopefully this will get you going.

For convenience, I have included links below you may click on to be directed to the PartsDirect page where you can view and purchase the parts.

Shelf Track Right Side (9) for model 10658962700

Shelf Track Left Side (9A) for model 10658962700

Shelf Track Screw for model 10658962700

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.

 

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Jeff Wallace Sr -
Sears Technician
August 01, 2013
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Q:

leak inside freezer

A:

I am sorry that you are having some difficulties with your freezer and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your freezer troubles while you wait for your expert response.

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Joseph P. -
November 03, 2012
A:

Thank you for your question. I understand your concern about the icing in the bottom of the freezer. The information you have received is correct. Water will leak into the fre when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
November 05, 2012
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