Model #10658022800 KENMORE Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Optional Parts (not Included)
    3 Results
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Troubleshooting

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Question and Answers

Q:

What is the cubic feet for freezer vs fridge? 10658022800 Kenmore Side-by-side refrigerator

A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model 10658022800; the freezer section is 10 cu.ft, the refrigerator section is 15.4 cu.ft and the overall size is 24.4 cu.ft.

I trust that this information will help you, thank you have a great day.    

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CarlosZ -
Sears Technician
May 17, 2015
Q:

No model number inside. Have part Number for reference (hopefully) to my refrigerator.

A:

Good morning.... I can understand your disappointment over not being able to locate your model number. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
March 28, 2013
A:

Thanks for the information and your inquiry about obtaining a part for the refrigerator model 10658022800, I will be glad to assist you. Based on the information you provided I was able to locate a model number that matches the parts you need. I found four models, one is above and the other three are the same only the last digits change to 1, 2, or 3. The difference would normally just be the color of the unit. I was able to get the filter housing and here is the link: Filter Housing I hope this will help you, if you need additional help reply with more details and I will be happy to respond. Ron H.

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Ron H -
Sears Technician
March 29, 2013
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Q:

Why is my ice maker not working properly?

A:

I think we all get a little frustrated when an appliance we depend on for cold drinks starts acting up on us. I'm sorry to hear that you are having some issues with your Kenmore refrigerator's ice maker. I did some research at Managemylife website and found an expert answer to a similar question that may help until your expert can respond. I have attached the link below so you can check it out. If you are thinking about scheduling service and have a qualified technician assist you, I have also attached the link to SearsHomeServices. I hope the links below will help you out.

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James -
March 30, 2012
A:

WARNING.....before you have SEARS to your home for repair/service you might want to reconsider after reading my post. BE AWARE OF FLAT RATE FEES! My ice maker on my Kenmore Refrig./Freezer stopped producing ice. I phoned for service and was explained about the $65.OO fee "just to come out" to diagnose the problem, which I was ok with. Upon arrival the service tech had it diagnosed in under 5 min. , which turned out to be the Module. I was given a price for a new vs rebuilt, which was alarming to say the least! $158.87 for a REBUILT module. I then asked the fee for installation....alarming as well. $217.75 (this included the tax AND the 65.00 service fee). I quickly did the math and realized it was $152.75 to install. At this point I asked the tech how long the job was going to take for this amount of money.....he LAUGHED and never appropriately answered my question and ultimately was my fault for not pursuing for the correct answer !!! After authorizing the job to be done, the tech went to his van for the part.....had the broken Module out and the "rebuilt" one installed in LESS than 10 MINUTES!!!! Total time involved, including diagnosis was UNDER 15 min. for a total bill of $376.62. With all said...we were grossly overcharged for services and after calling and emailing many different contacts, we were reimbursed for the $65.00 service fee and were explained about their "FLAT RATE FEE"...based on the JOB...NOT THE TIME!!!LOL Charging $152.75 for 10 minutes....SHAME ON YOU SEARS. We will never purchase another SEARS product again and others should think twice before utilizing their services. Your best bet....call a local repair service!

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Lisa Ramos -
March 30, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your ice maker producing little ice. We are here to help. James did provide you with a good link of what may be wrong with the ice maker. It is not normal for ice makers to go out this fast. Based on what you said you there is several causes for this issue. There are as follows:

  1. The plastic tube in the freezer that feed water to the icemaker may be partially clogged with ice. You can squeeze the tube to check. If it is use hot rag or heat gun to thaw.
  2. The water inlet valve may not be opening all the way. The water entering the icemaker is time fill. It only energies the solenoid for about 7 seconds. That is when the ejector is in the 12:00 position.
  3. Low water pressure. The filter may be getting clogged. Push button and remove the filter for 1 day and look for a change.
  4. Bad ice maker. The icemaker cycles every 2 hrs. If it is not the thermostat in the ice maker is not working properly. The zero temperature in the freezer is perfect for good ice production. I hope this helps.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. You may visit SearsHomeServices.com and click on the red Start now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
April 02, 2012
A:

Lisa Ramos: A customer support representative has made multiple attempts to contact you at the email address you used to register for this site. We would very much like to resolve your complaint about your experience. Please let us know if there is a better way to get in touch with you.

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Lindsay S -
Sears Technician
April 11, 2012
A:

LINDSAY: Ironically I did not receive ONE email from a SEARS representative regarding this complaint asking to resolve this matter. I did however, receive several emails asking if "my question had been answered" and I replied to "survey" questions asking "how the service was on this site" and again explained my disappointment. I also responded to a survey call after my Service appt. and explained to them how disappointed I was. I find it puzzling that you responded saying a customer support representative has made multiple attempts. I believe I have made MULTIPLE attempts, but SEARS did not seem interested in a resolution, even after I explained to them of my intent to post my experience on this site. I would be happy to speak to you regarding this dispute. If you look up my acct. under LISA RAMOS, you should have my contact numbers and in fact, this info should have been available to you if I was NOT responding to your emails!!!! If you can not locate this info, the claim number is #5898187. Hope to hear from you soon.

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Lisa Ramos -
April 11, 2012
A:

Today is April 14th...still have not heard a word from a Customer Service Representative and my email is working just fine!!! LOL SEARS.....who are you trying to fool? Your comment above was made as an attempt to pursue customers that you have tried to reach me. This is NOT the case.........

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Lisa Ramos -
April 14, 2012
A:

Hello Lisa Ramos. You should have been contacted by Sears regarding this problem already. If you are still having problems or you have not been contacted, let us know.

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Lyle W -
Sears Technician
May 28, 2012
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