Model #10657912700 KENMORE Side-by-Side Refrigerator

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Question and Answers

Q:

How many cubic feet? 10657912700 Kenmore Side by side refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 10657912700; based on the model number provided, this model is 25 cu.Ft.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
April 16, 2015
Q:

Refridgerator Sweating Inside 10657912700 Kenmore Side by side refrigerator

A:

I know that it can be very frustrating to have issues with your refrigerator. The fresh food section gets its cold air from the freezer. The fan inside the freezer must be running in order to pull air through the evaporator coil and push air into the fresh food section. Generally speaking when the fresh section is not cooling properly that could indicate a defrost failure or a sealed system failure. When there is a defrost failure ice and frost will cover the evaporator coil located behind the rear panel inside the freezer and it will restrict air flow into the fresh food section. This will usually be caused by the damper. If you are not feeling any air, then replace the damper. If you are then this is most likely a sealed system issue. If you don't feel comfortable doing this yourself, please click on the link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using ManageMyLife.com.

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AnneJ -
Sears Technician
September 10, 2013
Q:

Kenmore drip pan cleaning

A:

Maintaining your appliances is always a great thing to do the manufactures does recommend it as well. I have found some helpful information that might help you to get the drip pan off. The first link is where the expert providing detailed information on how to take off the pan. The other link is the Owner's Manual where it provides great information on what else to do in order to have the refrigerator running like new.

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celene -
February 22, 2011
A:

Thank you for your question.

I can understand wanting to clean the defrost pan under the refrigerator.

To remove the the water lines from the filter base you will need to locate the little ring that looks like a washer. Hold in on the washer against the body of the housing while pulling on the tubing. This ring releases the lock that holds the tubing into the fitting.

If you are not able to get it out you can mix a 50/50 mix of a little and chlorine bleach and pour it into the defrost pan to kill the odor and bacteria growth.

It is not designed to be removed but it will come out.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
February 24, 2011
A:

Thanks Sam! I am eager to try this out. Sort of. Anyway, thank you for your EXPERT advice. I have to say though that I can see embosed writing on the drip pan that says "clean with warm sudsy water". If it's not meant to be removed then why bother with writing that? (retorical question) I assume that particular style of drip pan is also used on fridges that it can be removed from. I also wonder why there is funny stuff growing in the pan, I keep things pretty clean around here. Guess it has something to do with being a pet owner. Thanks again for taking the time to post.

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Bethany -
February 24, 2011
A:

my drip pan is full... cannot get it out to remove water...

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Dawn -
November 21, 2011
A:

Thank you for your question Dawn. If you have a medium to large size sponge you and soak up the water and then attempt to remove it. Remembering that a lot of defrost water trays in the newer refrigerators are not designed to come out like they use too. Please let me know how is went. Sam A.

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Sam A -
Sears Technician
November 21, 2011
A:

it's a mess... I've been draining it as much as I can using a spray top to a spray bottle... it's completely full... I've been doing this now for a while... and it's not emptied even a small percentage. It's NEVER been drained, mostly because I was under the impression any water that did accumulate would evaporate. However, with several animals, the hairs have blocked the coils or something.... I've vacuumed the coils... I'm trying to get the pan drained because it's overflowing onto the floor and carpet.

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Dawn -
November 21, 2011
A:

Thank you for the update. If this is the same model as above then it may be easier if you can pull the refrigerator out from the wall and remove the lower bad service panel and this will give you better access to the defrost pan. If you are getting that much water then I would suspect that a component in the frost circuit has failed. Please let me know the model number or your unit so I can give you accurate information. Sam A.

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Sam A -
Sears Technician
November 21, 2011
A:

We bought the unit in 1999 when we bought the house, I've never cleaned out the pan so I'm expecting it's been accumulating for quite some time. It's model number 106.59532998 serial number SJ4157296 It has this weird white, for lack of a better term, cheese substance on the top of the water. It's rather gross... when I first looked under I honestly thought it was a white solid block under the fridge for some reason, until I saw it ripple then I realized it was full of water. I have a picture of what it looks like right now if that will help.

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Dawn -
November 21, 2011
A:

Thank you Dawn for the update and the model number. I think this is just an accumulation of years of dust and stuff that gets under the refrigerator. Normally the water that drips into the tray from the defrost cycle will evaporate before the next defrost cycle in 12 hours. You having so much water tells me that you either have a water leak from a water line under the refrigerator or your refrigerator has stopped cooling on the refrigerator side from frost build up on the evaporator coil in the freezer and if it is not running right now it is melting all the frost that is left on the coil and dripping into the pan. Please check to see if the water is coming out of the white or black drain tube or is it coming from another source since you have ice and water in the refrigerator. Please let me know what you find. Sam A.

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Sam A -
Sears Technician
November 21, 2011
A:

Well..... after our conversations I finally got what I considered was about half of the water out of the pan... cleaned up all around and figured, well... let's see how that does. Last night when I went to bed... it was still dry.... This morning however, again with the water all over the kitchen floor... I think we probably have some type of leak... I'll let you know as soon as I get it under control again!

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Dawn -
November 22, 2011
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