Model #10657712700 KENMORE ELITE Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Air Flow Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Icemaker Parts
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  • Control Parts, Optional Parts (not Included)
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Question and Answers

Q:

please send directions for running service diagnostics mode for Kenmore Elite side by Side Refrigerator

A:

The ManageMyLife website is a great place to find answers to questions that need qualified and insightful responses. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Dezeray S -
June 04, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. The image below will assist you with running the service test on your refrigerator. For further assistance, please rely back to this thread with more details of what's going on with your refrigerator and your diagnostic results. Thank you for using Manage My Life.

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Tykara -
Sears Technician
June 05, 2013
A:

I was advised by telephone yesterday that my 6 year old model refrigerator can not perform diagnostic self-test; I was told that only models made after 2011 had this programming.

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Claude -
June 05, 2013
A:

Claude, the provided tehnician insert above came directly from the service sheet for your refrigerator. I recommend trying the procedure. If you can provide more details of what's going on with the unit, I'd be happy to assist further.

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Tykara -
Sears Technician
June 07, 2013
A:

Nothing happens when I follow the instructions provided; when I hold the water filter reset button and the power button simultaneously, there is no display on the RC or FC temperature display; they remain blacked out

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Claude -
June 07, 2013
A:

Claude, if the display screens being blank is the original problem, then you're experiencing a control board issue. The main control board (2321710R) will more than likley need replacement. It won't like a diagnostic test run if it's out. Please let me know if you need more assistance.

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Tykara -
Sears Technician
June 08, 2013
A:

My referigerator is not cooling becuase of ice on the vent how do I get the diagnostic sheet, I can't find my original book.

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Ron -
November 03, 2013
A:

I suspect an issue with defrost, timer or heater....

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Ron -
November 03, 2013
A:

I have a model # 55771 side by side refriferator i just put in a new heater and thermostat kit and it freezes up in the bottum through where the drain is and ends up pluging the drain with ice then spills out the front of the freezer door

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Patrick -
January 09, 2016
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Q:

Water storage tank internal 10657712700 Kenmore Elite Side by side refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the foul odor and taste coming from the water out of the dispenser, I know how concerning that is to have occur.
I agree with your assumption with the water tank or reservoir, it's likely it has begun to form algae withing the reservoir causing the taste and odor. If the water dispenser is not used frequently and the water just sits in the reservoir, it will begin to form algae. The reason is because of lack of water movement and the internal filter filtering out the chlorine in the water, which kills algae. 
There isn't any way of cleaning the reservoir, and you will need to purchase a replacement. The reservoir is located behind the crisper inside of the refrigerator compartment. I would pull it out and if it looks dark or tannish in color, it's time for a replacement.
For convenience, I have provided a blue link below that you may click on to be directed to the SearsParts site to purchase the replacement if necessary. 

Reservoir for Model 10657712700

Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
May 28, 2014
Q:

Instructions on Replacing Ice Macine Motor 10657712700 Kenmore Elite Side by side refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
June 07, 2013
A:

Thank you for your question.  This is an ambitious do-it-yourself project.  I believe the image below will be helpful to you.  Let me know if the image does not display.  You can reply below with any additional details or  questions for further assistance. 

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Fred M -
Sears Technician
June 09, 2013
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