Model #10657378702 KENMORE Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Optional Parts (not Included)
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Question and Answers

Q:

posted a question about an hour about water filters being defective . I replaced the water filter as usual, put the new filter in about 2 wks later, no water ,

A:

I am sorry that you are having some difficulties with your water filter. I did some research and I was able to find a link with a similar question. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
April 13, 2013
A:

I know that it can be very frustrating to have issues with your refrigerator water filter. If the dispenser works when you take the filter out, try it with the old filter also. If it works with the old filter, then the new filter is the problem. Maybe it's not correct, or not inserted all the way or defective. If it does not work with the old filter either however, then there is a problem in the filter housing. If this is the case, remove the grill from the bottom of your refrigerator and have someone depress the water dispenser.  Look to see if there is water leaking from the housing. If there is then replace it. If there is not, then check the pressure on the water line. Make sure that the water is turn on all the way, if it is you may need a new water valve. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
April 15, 2013
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