Model #10657285790 KENMORE Side-by-Side Refrigerator

  • Cabinet
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  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

My refrigerator, model # 10657285790, only dumps ice maybe once daily.

A:

I think we all get a little frustrated when an appliance we depend on starts acting up on us. I'm sorry to hear that you are having some issues with your Kenmore refrigerator's ice maker. I did some research at Managemylife website and found an expert answer to a similar question that may help until your expert can respond. I have attached the link below so you can check it out. I also found a good article to read.

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James -
June 02, 2012
A:

Thank you for your question. I know it can be disappointing when the icemaker stops working. If the bail arm will not drop all the way and then after a few more seconds it jerks down, it would lead to a defective icemaker. The normal fill time for this icemaker is 7.5 seconds. If you can time it the next time it cycles and fills and if it fills for longer then 7.5 seconds, the icemaker # 4317943 will need to be replaced. If it does only fill for 7.5 seconds but is overfilling, the water valve # 2188542 will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
June 04, 2012
A:

After defrosting everything, I plugged frige back in and then once later yesterday it dumped and of course ran over. So I raised the arm so it wouldnt dump again. I looked up the procedure that I found from James's suggestions and the video to check out the icemaker. The heating element registered .07 ohms, and as I lowered the arm, the motor tried to dump the ice, but couldnt move the full load of ice. It appears that the heater never turned on to release the ice. I could see the gear jiggle trying to move with no results. The thermostat is apparently working or it wouldn't have even tried to dump, right? The motor works when it gets the chance because it does now and then. I also saw a group of 3 gear teeth that are blackened as if they had been hot. They are at the bottom of the gear when all is at rest. I have taken the whole thing out thinking that I will have to replace it all since the heater is probably defective. I am going to take it apart to see what the insides look like ( like maybe a bad spot on the electrical rings inside). Pending that and what you think on this plan, I will probably order new icemaker. Does this sound right?

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Steve -
June 05, 2012
A:

Steve, based on the information listed, yes, it would appear the icemaker will need to be replaced.

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Scott D -
Sears Technician
June 05, 2012
A:

Well, I took it apart and the outermost ring is fried and melted thru the plastic gear. That was the black teeth on gear. I checked the motor and it only registers 8.2 ohms. The heater however registered 72.8 ohms, which is okay. ( I had the meter set on too high a scale earlier to get a correct reading). Therefore, the controller is bad but the heater seems to be okay. That outer ring looks to be the one that runs the water valve, so can I just get controller or do I really need the whole thing?

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Steve -
June 05, 2012
A:

Steve, you would be much better off replacing the complete icemaker. Just the module would cost almost as much as the complete icemaker and then you would still have an old mold assembly.

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Scott D -
Sears Technician
June 05, 2012
A:

Well Scott, I finally decided to order the whole icemaker, because sure as anything the thermostat or heater will go out shortly if I only replaced the control module. I dont know what good the spare parts will do me, since it is unlikely the refrigerator will outlast the new icemaker.

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Steve -
June 12, 2012
A:

Thanks Scott. Got new icemaker in 2 days and have easily installed it and have a bin full of ice.

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Steve -
June 16, 2012
A:

Steve, I'm glad you have ice again and thank you for using Manage My Life.

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Scott D -
Sears Technician
June 18, 2012
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Q:

Kenmore Refrigerator

A:

Where I live it the temperature gets very hot and I use a lot of ice for my beverages to keep cool so I know how important it is to have a good working ice maker in your home. While you are waiting for an expert answer, I did manage to find a link that will provide you some great tips about what may be causing your problem. I hope my link is useful.

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Joseph P. -
January 24, 2011
A:

If the auger is turning in the Ice Bin when you push the cradle, you should take the ice bin out of the refrigerator and empty it. Clean the ice out of the auger and crusher assembly and the ice dispenser will probably work.

If you don't find ice jammed inside the auger, you should go to http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch and get a Sears technician to repair the refrigerator.

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Jimmy K -
Sears Technician
August 13, 2012
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Q:

What can be causing my refrigerator model number 106.57285790 to stop cooling?

A:

The temperature in the freezer is not cold enough to cool the refrigerator properly. The freezer temperature should be between 0-5 degrees. If it won't get any colder than 20 degrees, it indicates a possible problem with the seal system or the compressor. The system could have a low charge or restriction. It's also possible the compressor may not be pumping properly. This would be called a low capacity compressor. A technician will be required to make these checks.

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Scott D -
Sears Technician
September 02, 2009

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