Model #10657072790 KENMORE Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Air Flow
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Control
    3 Results
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Error Codes

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Question and Answers


Why won't the ice dispenser auger motor run?


Here are some minor things you can check for not dispensing ice:

The dispenser lock (on some models)

NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the dispenser levers.

Your dispenser can be turned off for easy cleaning or to prevent accidental dispensing by small children and pets.

To turn off the dispenser, press the LOCK button. The indicator will appear above the LOCK button and the ice and water dispensers will not work. To unlock the dispenser, press the UNLOCK button until the indicator appears. Then continue to dispense ice or water as usual.

The freezer door is not closed completely.

Push the door firmly shut. If it will not shut all the way, it will not dispense ice.

The ice bin is not installed correctly.

Push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again.

The ice has frozen in the ice bin.

Shake the ice bin to separate cubes. If cubes do not separate, empty bin and wait 24 hours for ice to restock.

The ice has melted around the auger (metal spiral) in the ice bucket.

Dump the ice cubes and clean the ice bucket completely.

Allow 24 hours for the ice maker to restock. Do not try to remove the melted ice with a sharp object. You could damage the ice bucket.

On the technical side you could have a failed:
  • Interlock switch.
  • Dispenser lock switch.
  • Ice lever switch.
  • Failed auger motor.
  • Locked up auger motor.
If these tips do not help, I recommend calling a service technician to diagnose and repair your ice dispenser mechanism.

Read More
expert -
Sears Technician
October 09, 2007

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