Model #10656869602 KENMORE Side-by-Side Refrigerator

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Question and Answers

Q:

My Ice Maker does not work 106.56869602

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014
Q:

Optics control for ice maker 10656869602 Kenmore Side by side refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Julio -
July 25, 2013
A:

Thank you for using ManageMyLife.com. I am sorry to hear about the inoperable icemaker, I know how frustrating that is, especially with Summer here. I was able to find some optic troubleshooting guidelines you can follow to see if the optics are defective or not:

Post 2002 Diagnostic Tests:

Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin.  If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again.

Step 1. Open the freezer door and observe the red status light next to the ice maker’s on/off switch.Optics Flap

Result:

You should see two flashes and a one second delay repeating. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced.

Step 2. Close the left side flapper door and make sure you are not blocking the optics board’s light path.

Result:

The red status light should be steady on. If the light continues to flash, your optics are either blocked in some way or they need to be replaced.

Hopefully this will help you identify whether or not the optics are in need of replacement. If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.

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Desirea -
Sears Technician
July 25, 2013
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Q:

Ice Maker not working Kenmore 10656869602

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

Read More
Julio -
July 20, 2013
A:

Thank you for your quetion. Your optics in the freezer control the ice maker which if your ice bucket sits on the inside freezer door. See image below, to see the optics troubleshooting guide. You haven't seen or heard it cycle since you installed it? Feel inside the ice tray and see if any ice is in that tray at all, all 8 cube slots should have ice in them.

You can force a cycle by removing the front ice maker plastic cover, it just unsnaps off. The you will see test holes with a Letter next to each hole. Short T & H with an insulated piece of wire ( 14 gauge) with the ends of the wire bare approx 1/2" to run the motor, as seen here:  Make sure to take the jumper wire out at about a 1/4 to 1/2 a revolution. You can just make a jumper
wire if you have some old wire laying around in your garage or house, then just cut some off, and take off the insulation on both ends about a half inch. I use a wire stripping tool: Wire Stripper - Bolt Cutter
Then watch as the ice maker cycles towards the end it will fill with water.
Hear if you hear any popping noise. If you do the problem will be the inlet valve solenoid.
You'll need to pull your refrigerator out from the wall, then remove the lower back access panel and then you will see it, its the water inlet valve that your water supply line hooks up to from your house plumbing. Unmount that valve and remove the water line underneath it, then do the forced cycle like you did, and see if water comes out of your water inlet valve directly when you hear that popping sound. That means the valve shorted out and will need replace.

        
water valve on diagram
Dual valve assembl...PART NUMBER: 2188709

Substitution: part number ... W10408180
 

click here if you need your manual.

order all your parts from www.SearsPartsDirect.com

If you have anymore questions reply to this post.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
July 22, 2013
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