Model #10656716500 KENMORE ELITE Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Optional Parts
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Question and Answers

Q:

Ice Dispenser

A:

I know how important it is to have a good working ice maker in the home so that you can enjoy a nice cold beverage. While you are waiting for an expert answer, I did manage to find a link that will provide you with some good details to help you with your project. I hope my link is useful.

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Joseph P. -
April 14, 2011
A:

Thank you for your question.

I can understand wanting to replace a non-functioning dispenser motor.

I have given you the service manual instructions below for replacement of the auger dispenser motor below.

I hope this will help with your repair.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
April 16, 2011
A:

The auger motor is what has been replaced. There is no power going to the one side of the auger motor which controls the crushed ice and the normal ice cubes.

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Rich -
November 14, 2012
A:

Thank you for your question on the dispenser motor not working. If you do not get water from the dispenser as well then it could be a door switch. If you have model 106.56716500 then you can check for voltage at the locations on the front control board. The motor runs on 120 volts DC. You can check the control board for 120 volts AC from the Gray wire terminal 8 on the control board to the white wire on the other side of the board terminal 4. And from the Blue wire from terminal 3 to that same white wire. You should have 120 volts at both terminals. The motor runs on DC and you can check the control board for that voltage from Brown/White to Red White on the control board. In the Crushed position Brown/White is minus and Red/White is plus. The cube position is Brown/White is plus and the Red/White is minus. If you do not have any voltage at the control board and you water dispensing at the fountain then you will have a bad control board. Please let me know what you find out. Sam A.

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Sam A -
Sears Technician
November 15, 2012
A:

My ice dispenser has been difficult to operate for a long time. I ordered a new ice dispenser pad. I can see easily how to install it except the plug on the old pad is concealed inside the door lining. How do I access the connector or should I just splice the new wire into the old wire. Thank You,

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Alan -
January 20, 2016
A:

My ice dispenser has been difficult to operate for a long time. I ordered a new ice dispenser pad. I can see easily how to install it except the plug on the old pad is concealed inside the door lining. How do I access the connector or should I just splice the new wire into the old wire. Thank You,

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Alan -
January 20, 2016
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Q:

Whirlpool Refrig, Model 106.56716500 won't defrost. 106.56716500

A:

Thank you for your question and I understand your concern.
 
As a technician, you should know electrical components and control boards can fail without warning. Electronic controls can be damaged by power surges, brown outs and lightning/electrical storms. It is not normal for a control board to fail every year. I'm not so certain it is a board failure. If you can force the control into a defrost mode and the heater comes on, then the control, defrost bi-metal, heater and defrost circuit is okay and there could be other causes depending on how much and where the frost and ice has accumulated on the evaporator coil. Moist air migrating into the unit or short on gas can also cause ice/frost to form at the beginning of the evaporator coil too. I recommend digging a little deeper and looking for air leaks, evaporator fan operation and/or for being short on refrigerant before condemning the control board. Also, be sure the evaporator fan motor is running correctly too. Check the door seals and any place where air can migrate into the fresh food section and freezer section. Look at all the points on the back and under the unit where wires and tubing enters the box. I hope this helpful. As a technician I'm sure you will be able to properly diagnose and confirm the icing.

I hope this helpful.

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Joey S -
Sears Technician
May 21, 2014
A:

Joey S: Thank you for your diagnosis and comments. I have checked all the components you listed, and for air leaks in the compartments. Everything's fine. The one symptom that remains is that the unit NEVER goes into defrost cycle (unless I force it, using the technician testing procedure.) I let this refrigerator run for 3 weeks, significant frost formed on the evaporator/fins, but it never once went into defrost mode. But it did after I cycled it manually. Then, I went out of town for 2 weeks (after defrosting the evaporator with a manual cycle.) During that time, the refrig was not opened once. When I returned, the evaporator wasn't heavily frosted, but I could see that it had NEVER gone into defrost cycle. I cycled it manually, and it defrosted just fine. But it hasn't defrosted automatically once since then (in 2 weeks). i suspect the circuitry on the main board that is part of the "Adaptive Defrost" system that tells the board when to trigger a defrost cycle. I wish I could obtain a schematic to trace the circuitry (buy that's unlikely -- everything's "remove and replace boards" today.) I'm aware that some maunfacturers measure the compressor run time; door openings, and/or defrost cycle duration, using a microprocessor. Whatever system Whirlpool is using on this refrig, I suspect that microprocessor has failed again-- on this second board. (Give me back the old mechanical timers!) Thanks for the response, Joel. Anyone else out there have a schematic; or can you point me to the microprocessor on the board? Or am I just out another $200+ ?? (Whirlpool wouldn't even talk to me!)

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Gary -
May 22, 2014
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Q:

Kenmore refrigerator model 106.56716500 has no lights and will not dispense water or ice. What do I check?

A:

Thank you for your question. I know it can be disappointing when the dispenser stops working. This unit has the advanced system, which can be complicated to service. This type of problem will be caused by either the interface control or the core board inside the dispenser. Some voltage checks will need to be made to determine, which component has failed. This control uses both ac and dc voltages and I would recommend having a technician make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
August 16, 2013
A:

I ordered part 2252174 for the control board. Whee is this board located and how do I access it?

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richard -
August 20, 2013
A:

Richard, I see you have the core board. This board is located inside the dispenser. I'm attaching some pictures with instructions to access, this board. When the cover is removed, the core board will be located behind a plastic curtain. Be sure to disconnect the power first. I hope this will help you.

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Scott D -
Sears Technician
August 21, 2013
A:

Got it. Thanks for your help.

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richard -
August 22, 2013
A:

Richard, thank you for using Manage My Life.

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Scott D -
Sears Technician
August 23, 2013
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