Model #10656164500 KENMORE Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Optional Parts
    3 Results
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Question and Answers

Q:

my ice maker making small amounts of ice.

A:

Managemylife.com is always a great resource to find the answers to just about anything. I know this information can be very helpful for you to have. While you have been waiting for your expert to respond, I did some research but I was unable to locate information that would be helpful with regards to your question at this time. Your expert will be answering you within two business days but usually sooner.

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anna -
June 14, 2013
A:

Thank you for your question. I understand the need to have a working ice maker in the summer. The reasons an ice maker fails may be:

  • The ice maker itself could be defective. The control module may have a problem in it.
  • The water valve that feeds the ice maker may be stuck or it could be the solenoid on it is open or shorted.
  • The optic board that supplies voltage to this ice maker may be defective or it could have a loose connection.
  • The fill tube could be frozen, it will happen sometimes with this style of ice maker.
  • Freezer temperature not cold enough (should be 0 to 5 degrees)
You mentioned the light sensor for the ice bin. If the bin is full, empty it.  The ice maker will stop if the bin is full. If the bin is empty, make sure the bin is properly seated against the back and the bin latch is in place.  Next, I would try to adjust the fill for the ice trays.  The first image below will help accomplish that.  If the trays still do not fill correctly, the water valve should be checked.  Use the second image to manually initiate a harvest cycle. Verify the ice chute is not blocked with any ice before initiating this test. It may be the optics board that supplies voltage to the ice maker is not working correctly. Use the third image below to check. If the problem continues you may need to replace the ice maker. If further assistance is needed, please reply.  Thank you for using Manage My Life.

 

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Barbara H. -
Sears Technician
June 16, 2013
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Q:

Why won't my ice maker work?

A:

I understand the importance of having a proper working ice maker so when you are in need of a cooling refreshment. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
July 10, 2012
A:

Thank you for submitting your question. The first image below will instruct you on how to run a diagnostic test on the emitter board. If the boards fail the test, then they both will need to be replaced. The second image below will instruct you on how to remove and replace the boards. The replacement control boards are not available separately, they come as one kit. If the emitter boards are okay, I recommend that you unplug the refrigerator and pull the ice maker module out for testing. Carefully remove it and check the water fill tube protruding down from the roof of the freezer to see if it is frozen. If it is, then defrosting this line may fix your ice maker problem. If the water fill tube is not frozen, I recommend that you put the ice maker back and prepare to test it. You will need a small piece of insulated wire such as door bell wire to create a "jumper" as shown in the third image below. The third image below will also instruct you on how to run this test. To provide power to the ice maker module to conduct this test, you will need to follow these steps:

  • Unplug the refrigerator and pull out the receiver control board.
  • Carefully place the stripped ends of the jumper wire into the wire harness locations between the yellow wire and the black/white wire in the receiver board harness that is on the side wall of the freezer. This will provide power to the ice maker module when the door switch is in the "open" position.
  • Remove the ice maker module and then pull the cover off of the ice maker module to access the test points. You will need a separate large jumper wire with the ends stripped far enough to reach the contacts inside the test points of the ice maker. Fourteen gauge wire is recommended for this jumper. Place the jumper wire between the L and V terminals to test the water valve (with the refrigerator still unplugged ). Make sure that the wire harness to the ice maker module is plugged in properly. Position the ice maker module to the side (out of the way) and place a cup or container under the fill tube to catch water during this test. Push in on the door switch to simulate the freezer door being closed. Have someone plug in the refrigerator while you hold the door switch in. Once the refrigerator is plugged in, briefly let go of the door switch to see if water flows from the inlet water tube. Unplug the refrigerator as soon as this brief test is completed. If water did flow during this test then the water valve is okay. The ice maker module will need to be replaced since it did not energize the water valve during the harvest cycle.
These are complicated technical checks. Be sure that you follow the directions carefully. If you do not feel comfortable performing test or repairing this problem yourself, I recommend scheduling for service. You can schedule for service online with our Sears Home Services team.

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Tykara -
Sears Technician
July 13, 2012
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Q:

kenmore ice maker

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the ice maker. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. Thank you for using Manage My Life.

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Barbara H. -
January 08, 2012
A:

Here is a link for a repair video that shows how to replace that ice maker: Ice Maker Replacement . Be sure that you unplug the refrigerator before beginning this repair.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
January 10, 2012
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