Model #10655542400 KENMORE Side-by-Side Refrigerator

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  • Dispenser Front Parts
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  • Icemaker Parts, Parts Not Illustrated
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Error Codes

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Question and Answers

Q:

Water on the floor in front of my refrigerator

A:

Having a leaky refrigerator can be a hassle and cause some water damage. I am adding a link below to help you with your refrigerator troubles. I hope this helps while you wait for your expert response.

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Joseph P. -
October 05, 2011
A:

Thank you for your question. I'm sorry you are having this problem. Based on the description listed, this would appear to be a defective valve. The valve # 4389177 will need to be replaced. It's available at SearsPartsDirect . Now, it's possible this could be caused by low water pressure but it's not very likely. To check the water pressure, first turn the supply valve off to the refrigerator. Now, disconnect the water line at the inlet valve on the back of the refrigerator and place the end in a pitcher. I'm attaching a picture with instructions of how the water fitting works. Turn the water on and if it�s weak, a plumber may be needed to check the water supply. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 07, 2011
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Q:

Kenmore coldspot 10655542400 does not produce ice

A:

I know how important it is to have a good working ice maker in your home so that you can enjoy your refreshments ice cold. While you are waiting for an expert answer, I did manage to find a link that describes a similar problem to the one that you are having. I hope my link is useful.

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Joseph P. -
March 29, 2011
A:

Having an icemaker is a nice feature but can be disappointing when it doesn't work. The information you have received is good but does not pertain to this model. First, make sure the temperature is ok. If it gets above 10 degrees, the icemaker may not work. To check the temperature, place a thermometer between some packages. Air temperature is not a good check.

This icemaker has some test terminals on the module that may help determine what the problem is. To access the terminals, pull the front cover off of the icemaker. The terminals will be marked (see picture) and using a well insulated jumper, place it between the L - V terminals. Be careful this is a hot (live) check. With the jumper in place, water should flow to the icemaker. If water does flow, the icemaker # 4317943 will need to be replaced. If no water flows but you can hear a humming noise, the water valve # 4389177 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. A technician may be needed to make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, additional details will be helpful and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
March 31, 2011
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Q:

How do you get the freezer door apart, to replace the waterline to the drinks dispenser?

A:

This door does not come apart. The water line slides through a channel inside the door. You will need to remove the dispenser cover to access the spout. I'm sending you a picture with instructions to remove the cover. With the cover off you will be able to take the screw out of the fitting, holding the water spout. Now take the water line loose at the fitting under the door, next to the hinge. Attach the new water line to the old line under the door and now pull the line up through the door. It will slide through the channel.

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Scott D -
Sears Technician
May 28, 2009

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