Model #10655539400 KENMORE Side-by-Side Refrigerator

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Question and Answers

Q:

My Kenmore Refrigerator is not cooling enough

A:

There may be some appliances in the home that you can do without, but not the Kenmore refrigerator. The link below may help you figure out what may be happening with your refrigerator. An expert will be with you with additional information.

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Anna T -
July 04, 2012
A:

If the freezer is working then most likely the compressor and sealed system is okay. First try to confirm the freezer fan is blowing air. If the freezer fan is working then The problem is likely the air damper that channels the air from the freezer to the refrigerator section. The air damper can be closed or iced over. Try adjusting the air control for more cold air to be blown into the refrigerator section. The air dampers can be a difficult do-it-yourself project. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . A defrost problem where ice covers the evaporator can also cause this type of problem. I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
July 07, 2012
A:

I have the same problem. Removed the air damper assembly and placed it on top of my refrigerator while still connected. I could activly see the dampers moving by taking it in or out of the refrigerator. So I'm pretty sure those are working correctly. What would be the next thing to investigate? Was thinking of the refrigerator temp sensor. Everything else about the unit works fine - defrosts, freezer is cold, fans running, etc

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Doug -
August 24, 2015
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Q:

Dimensions - 10655539400 10655539400 Kenmore Refrigerator, sxs

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the dimensions on your Kenmore refrigerator model 10655539400. I am so sorry the refrigerator needs to be replaced. I will be happy to help you with the dimensions so you can find a new refrigerator to fit in the same space. The dimensions are as follows:

25.4 Cubic feet, of which 10 cubic feet is freezer capacity and 15.4 cubic feet is the fresh food section.

Air Clearance needed in back    0 inches
Air Clearance needed on each side    ½ inch
Air Clearance on top    ½ inch
Depth including the handles     33-7/8 inches
Depth less the door    29-1/4 inches
Total Depth with door open    49-7/8 inches
Height to top of case    68-7/8 inches
Height to top of door hinge    69-3/4 inches
Width    35-1/2 inches
Depth without the door handle    32-1/8 inches

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 
 

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Rachel Morgan -
Sears Technician
March 24, 2015
Q:

defrost timer where is it located 10655539400 Kenmore Refrigerator, sxs

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the continued issue you're having with the refrigerator's defrost circuit and the warming refrigerator. 

I suspect that another component in the defrost circuit is not working properly, which is why you're having the continued issue after replacing the defrost thermostat. The defrost timer is electronically controlled on this unit. It is integrated into the electronic control within the control section of the unit. The part number for the board is 8201660. I would suspect either the board or the heater may be causing the issue. More than likely the board. The lack of defrost is likely causing the air vent to ice over, which prohibits the chilled air from entering the refrigerator. 

You can test the defrost heater for resistance. The heater should measure between approx. 30-40 ohms. If the heater tests fine, then a replacement control board will more than likely solve the issue. 

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

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Jeff Wallace Sr -
Sears Technician
January 11, 2015

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