Model #10655534400 KENMORE Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Parts Not Illustrated
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Why is refrigerator now freezing food (vegetables) even after turning up temperature to a warmer setting, and what can I do to diagnose and fix?

A:

I know that it can be very inconvenient for you to have your vegetables freezing inside the refrigerator section. While you are waiting for an expert to respond I was able to locate some great information that could possibly assist you with your issue. I have added the link below. Hope this helps!

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Yadira B -
November 15, 2012
A:

It may also help to know that the freezer seems extra cold. I manually poured water into ice maker to diagnose, and when I stuck my finger in it, just over a couple minutes later, the outside of the water had already iced up. Also, water splatter immediately froze and minor condensation on shelves/sides has frozen into little droplets.

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Anonymous -
November 15, 2012
A:

Thanks for the question about your refrigerator not working properly.
Based on the description I would suspect that the damper is not operating allowing continuous air flow to the fresh food side. The damper is operated by the main control board as well as a thermistor.
I have added images below on diagnostic testing and resistance reading for the thermistors one fresh food one freezer. If you have the proper testing equipment and feel confident in you technical ability use the provided images. Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product

If you decide to have a technician out here is the service link: If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

Thanks Ron H.

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Ron H -
Sears Technician
November 15, 2012
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Q:

ice maker stop working

A:

The ice maker not working can be very frustrating. I found some basic information for you that I am hoping will help you with the ice maker. I am adding the link below to help you with your question while you wait for your expert response. I do hope that this will help you with the ice maker.

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Marc H -
July 06, 2012
A:

I know that it can be very frustrating to have issues with your ice maker. This can be difficult icemaker to check and can stop working for a few reasons. Some are listed below:

  • The icemaker itself can fail
  • The water valve may not open
  • The optic boards can fail
  • The fill tube can freeze up
  • Freezer temperature not cold enough

The blinking led light can be flashing a code that will indicate the problem. If it flashes 2 times pauses and continues this while the door is open, it�s normal. I�m sending you a chart for the LED codes. To check this icemaker the optic board on the right side will need to be accessed. First disconnect power from the unit. Now remove the 3 screws holding the cover in place and you will see the board on the back side. Disconnect the wire harness and place a well insulated jumper between the black and black/white wires (not the white wire). Now the icemaker will need to be lowered to access the front module. I�m sending pictures with instructions to remove the icemaker. Pull the front cover off to access the module and you will see some test terminals (see picture). Use a well insulated jumper and place it between the L - V terminals. Reconnect power to the unit and with both jumpers in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). If water does flow, the icemaker will need to be replaced. If no water flows but you can hear a humming noise, the water valve will need to be replaced. If nothing at all happens, some voltage checks will need to be made. If you do not feel confident repairing this problem or doing any voltage checks yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question, with additional details.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
July 10, 2012
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Q:

How to test ice maker overflow-sensing eye

A:

It is nice to have a chilled drink, even with this cold weather, every now and then so I understand the importance of wanting your ice maker overflow issue resolved as soon as possible. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. I hope the links provided are helpful. Happy holidays!

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Alina F. -
December 10, 2011
A:

I am sending some images showing how to test the optic sensors on the refrigerator.

Look closely at the fill tube for the icemaker. If the fill tube ices up the icemaker can't fill with water. You can fill the ice mold on the icemaker with water and know if the fill tube might be the problem.

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Jimmy K -
Sears Technician
December 12, 2011
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