Model #10655216400 KENMORE ELITE Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Parts Not Illustrated
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Question and Answers

Q:

Fridge not cold

A:

Having a properly working refrigerator is very important. I found some information for you that I am really hoping will help you out. Please click here:[Not Cooling]. Your expert will also help answer your question. It may take two business days for your expert to reply . I do hope that everything works out on the Kenmore refrigerator.

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Marc -
June 11, 2013
A:

Thanks for contacting manage my life about your refrigerator model 10655216400; sorry you are having a problem with cooling, I will be glad to assist you. Based on your description of the issue there could be several things causing the non-cooling. Because the freezer section is affected as well as the fresh food section here are a few tips you can try yourself. _Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product_First; be sure the condenser coil under the unit is clean and free of dust and lint clean if needed. Next be sure the condenser fan that moves air over the condenser coil under the unit is running (if compressor runs the fan should also run) replace if defective. Next check for a frost build up in the back of the freezer section, if there is frost try defrosting the unit by unplugging for 8 – 10 hour with doors open this will allow coil to defrost completely. (be prepared to deal with water on floor and relocate your food to a safe storage) If frost reoccurs with in five to seven days you will need to call for service.  After trying these tips you still have cooling issues I suggest calling for service.   If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
June 12, 2013
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Q:

my kenmore refrigerator is not cooling after being moved to a different house 2 days ago. Is there a

A:

There is not a reset switch for your refrigerator. You did not indicate if the compressor was running. That is the first thing you need to determine.

If the compressor is not turning on and you hear a clicking noise the relay to the compressor will need to be replaced. If no noise the starter kit or the compressor itself may be faulty.

If the compressor is turning on but it is not cooling you could have a low charge or restriction in the system or the compressor may not be pumping.

When you moved the refrigerator if you placed it on it's back you could of caused some damage that is causing the fridge not to cool. Placing a fridge on it's back can cause oil to leak into the cooling tubes. Keeping the refrigerator upright for at least 24 hrs prior to turning back on is often recommended in these cases. However the fridge can still loose it's cooling capability due to the mix of the cooling agent and the oil. In these situations a certified refrigeration technician would need to blow out the system and recharge the fridge for you.

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Alyse C. - Personal Solutions Manager -
Sears Technician
January 06, 2010
Q:

Where is the solenoid valve for the icemaker on my refrigerator?

A:

The water valve for the icemaker is located in the back of the unit at the bottom, opposite the compressor. It is possible the valve has failed if the icemaker is not getting any water but it could also be a problem with the icemaker or the optic boards. You can make a quick test that may determine if you need the valve.

Remove the front cover from the icemaker to access the module. On the front of the module will be some marked test terminals (I'm sending a picture). Using a well insulated jumper place it between L-V and watch for water flow. Be careful this is a hot (live) check. If no water flows to the icemaker the valve is probably the problem. If water does flow now to the icemaker the valve is ok. In this case the icemaker is probably the problem. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
April 03, 2009

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