Model #10654214300 KENMORE Side-by-Side Refrigerator

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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Parts Not Illustrated
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Error Codes

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Question and Answers

Q:

defrost heater

A:

A refrigerator is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond to your specific questions, I have attached a link to Searshomeservices.com. if you do decide to schedule service and have a qualified technician help you

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Barbara H. -
January 13, 2012
A:

Thank you for your question. I'm sorry you are having this problem. The most likely reason it's not defrosting will be due to a defective board. However, it could be an open heating element or bi-metal. When you take the back panel off and have access to the evaporator, the element will be at the bottom and the bi-metal is connected to the evaporator at the top. To check the element, disconnect one or both of the heating element wires and check for continuity. If you get a reading the element will be ok. Make the same check with the bi-metal wires. This should read all zeros. Be sure to disconnect power to the unit before making these checks. The temperature in the freezer must also be below 20 degrees when making this check. Another check to test the board will be to put it into a diagnostic mode. I would recommend making this check first because if the heating element comes on in the defrost cycle (step 6), it will mean the board # 8201528 is not advancing into the defrost cycle on its own and will need to be replaced. Again make sure the freezer temperature is below 20 degrees when making this check. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
January 14, 2012
A:

thank you for your time/help Scott. I tested the heating element and bi-metal and both are functioning properly. (heating element warms up and the bi-metal opens and closes properly I also did and ohms test on both.) I now need to hunt up my owners manual and see how to put it in diagnostic mode. Thanks again, Terry

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terry -
January 15, 2012
A:

I just noticed you posted a link for me. thank you very much. Terry

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terry -
January 15, 2012
A:

Terry, thank you for using Manage My Life.

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Scott D -
Sears Technician
January 16, 2012
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