Model #10642102301 KENMORE Upright Freezer

  • Cabinet Parts
    3 Results
  • Liner Parts
    3 Results
  • Shelf Parts
    3 Results
  • Bottom Door Parts
    3 Results
  • Unit Parts
    3 Results
  • Top Door Parts, Optional Parts
    3 Results
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Question and Answers

Q:

Top Refrigerator Not Controlling Temperature 10642102301 Kenmore Convertible freezer

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

It sounds like the door gasket isn’t sealing properly. I would do the dollar bill check. Get a crisp dollar bill and place in between the door and the unit. Close the door and try to pull the dollar out, if it come out too easy then the gasket needs replaced. Make sure you go all around the door to check the whole gasket. Also check for visual cracks and tears in the gasket itself.  

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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JeffwallaceIII -
Sears Technician
July 25, 2015
Q:

Kenmore Coldspot - Condensation problems

A:

The problem with the condensation is concerning. I found some information for that I am hoping will help you with the refrigerator. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that everything works out.

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Marc -
September 09, 2012
A:

Hi,

Thank you for your question. It is concerning when the refrigerator is not functioning correctly. Marc gave you a good link for checking the door gaskets, but here it is once more.

A leak in the door gaskets could possibly cause this problem. You can check the seal of the door gaskets by using a dollar bill. To check the seals in various places, close the door on the dollar bill and then pull the bill out from between the seal and the cabinet. You should feel some resistance as you pull the bill out. If it pulls out too easily in spots, this normally indicates that there is not a good seal in that area. You may be able to determine which door seal gasket to replace in this manner. During humid weather, some condensation on the cabinet between the refrigerator and freezer is normal. If the refrigerator is outside in a garage, this condensation can be more pronounced. If the door gaskets are sealing properly and the unit is cooling well, you may need to just ignore the condensation.

Another thing to check is the seal of the liner to the frame. Run your fingernail into the crease and it the fingernail can be placed into the crease it could leak air and this will cause condensation. You could seal the crease with food grade silicone. Here is the link Food Grade Silicone .

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.

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Bill__W -
Sears Technician
September 10, 2012
A:

Marc & Bill, Thanks for responding to my question. I did the dollar bill test, and there definitely areas where the bill can be pulled out very easily. This is most pronounced on the freezer (lower unit) but also one place on refrigerator - at the corner. After taking a close look at the gaskets, I did notice that there are some small tears and also that there are some areas where it is not sealed to the door. Do you recommend that the gaskets be replaced? Is this something I can do myself? Can you point me to instructions? Thanks, Jim

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Jim -
September 10, 2012
A:

Yes, I would recommend the gaskets be changed out. When you get the new gasket I recommend you take the gasket outside and let it warm up and streach the kinks out of it and lay it flat. If this is not doable use the bathtub and hot water to soften it up and get the kinks out.

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Bill__W -
Sears Technician
September 11, 2012
A:

Bill, Thanks for the recommendation and information. When I install the new gasket, is it simply a compression type of attachment to the door? I.e., no adhesive, silicone, etc? And to remove the old gasket, I would just pull it off? Are there any "tricks" for either removal or installation (other than warming up the gasket that you mentioned above)? Again, many thanks for your help.

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Jim -
September 11, 2012
A:

It should ba a press in channel type of gasket, should not need adheive.

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Bill__W -
Sears Technician
September 12, 2012
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Q:

Gladiator Refrig SHelf

A:

Every model is a little different and a model # is important when your expert is researching an answer. I did some research for you at the ManageMyLife website and found this expert response that may shed some light on the problem. I have attached the link below. I would suggest that you provide the model # of your product so your expert will be able to research and provide you the best possible answer. Share any insightful information that could be helpful. Continue this existing thread. Just click on the gray reply box below and provide that information. This will speed up the process for you.

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James -
June 06, 2012
A:

the model number is106.42102301. The link that was given did not work for me.

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Johnc49122 -
June 06, 2012
A:

Thank you for your question. I'm attaching a picture and instructions from the owner's manual to remove the upper compartment shelf. I hope this will help you.

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Scott D -
Sears Technician
June 07, 2012
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