Model #10080002 KENMORE Food processor

  • Food Processor
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Question and Answers

Q:

troubleshooting 10080002

A:

A food processor is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Barbara H. -
November 25, 2011
A:

Thank you for your question on the food processor.

If it is only humming when you turn it on it sounds like the motor drive is seized.

It may be possible to get it to work again if you remove the container and use one of the drive spindles and try to turn the drive shaft by hand.

If it lets go then it should be okay but if you cannot turn it by hand it is seized up on the drive.

These food processors at not sent in for repair if they fail.

If it is under the two year warranty then you can return it to your nearest Sears retail store for a replacement.

If it is over two years old then you will have to purchase another food processor.

Sam A.

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Sam A -
Sears Technician
November 28, 2011
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Q:

The safety latch on the upper bowl cover has broken. How do I get parts?

A:

Having an appliance that has a broken part can be a hassle. While you are waiting for your expert answer, since the appliance is under warranty I am adding a link below in where you can order and also call the number on the site to see if your parts are covered. I hope my link is useful.

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Joseph P. -
September 13, 2011
A:

That bowl is not available from the Sears PartsDirect source according to the information that I see. Since the food processor is still under warranty, I recommend that you return it to your local Sears store along with your receipt. It should be replaced according to the guidelines of the warranty in your owner's manual. Refer to your owner's manual for specific details of that warranty. The entire food processor is normally replaced instead of replacing parts on that item when it is covered by the warranty.

If you need more help, reply with additional details and we will try to assist you further.

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Lyle W -
Sears Technician
September 15, 2011
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Q:

How do I attach the slice/shred disc on the kenmore food processor model number 100.80002. I have tried every way to fit the attachment doesn't fit.

A:

It is easy to have issues with fitting the disc's on food processors until you become familiar with the machine. I located and attached a previous expert post that may help and also added the owner's manual. Hope this helps you enjoy your new processor.

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Barbara H. -
August 07, 2011
A:

When you are using the food processor to slice, put the chopper blade in upside down and put the disc on top of the chopper.

The instructions for installing the disc and chopper blades are in the owners manual.

To view the complete manual please click on the link below:

Owners Manual The information needed is on page 8.

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Luis L -
Sears Technician
August 08, 2011
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