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Enter your order information to view order history, UPS tracking details, or to make returns.

Where is my order number ?

Where can you find your order number?

Web orders:

Your order number is located in the first line of your order confirmation email and looks like (W850908).

Your automatic reorder number is located in the last line of the automatic reorder paragraph and looks like (#4307940662).

Phone orders:

Order number was provided at the end of the phone call, and is provided in the order confirmation letter mailed to your home.

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Appliance parts, water filters and lawn & garden repair parts


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Step-by-Step Guides for DIY Repairs

Need help with your DIY repair projects? Check out the Sears PartsDirect repair help center, where you'll find how-to videos and step-by-step instructions to keep your kitchen and laundry appliances, as well as your lawn and garden equipment and tools, in good working order. If you're not quite sure what the problem is, check out our symptom and error code pages to help make diagnosis a bit easier. And don't forget to use Sears PartsDirect to find all your replacement parts.