PhoneMate
Office

Model # 5000/6500 Official PhoneMate telephone equipment

Here are the diagrams and repair parts for Official PhoneMate 5000-6500 telephone equipment, as well as links to manuals and error code tables, if available.

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Model diagram and schematic

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ALL PARTS
Showing 10 of 56 parts  |

Spring L, Cassette Lid 251051-019
#303

Mechanism unit diagram

Spring l, cassette lid

Part #251051-019

The manufacturer no longer makes this part, and there's no substitute part

Cassette Spring 251059-019
#13

Motor, pulley, and chassis diagram

Cassette spring

Part #251059-019

The manufacturer no longer makes this part, and there's no substitute part

Spring 251068-019
#34

Motor, pulley, and chassis diagram

Spring

Part #251068-019

The manufacturer no longer makes this part, and there's no substitute part

Bottom Cabinet Assembly 241184-019
#114

Unit assembly diagram

Bottom cabinet assembly

Part #241184-019

The manufacturer no longer makes this part, and there's no substitute part

Extension Spring 251065-019
#31

Motor, pulley, and chassis diagram

Extension spring

Part #251065-019

The manufacturer no longer makes this part, and there's no substitute part

Capstan Belt 231013-019
#29

Motor, pulley, and chassis diagram

Capstan belt

Part #231013-019

The manufacturer no longer makes this part, and there's no substitute part

Cover 241194-019
#311

Mechanism unit diagram

Cover

Part #241194-019

The manufacturer no longer makes this part, and there's no substitute part

Gear E 241207-019
#24

Motor, pulley, and chassis diagram

Gear e

Part #241207-019

The manufacturer no longer makes this part, and there's no substitute part

Compression Spring 251054-019
#306

Mechanism unit diagram

Compression spring

Part #251054-019

The manufacturer no longer makes this part, and there's no substitute part

Spring 251072-019
#42

Head and base assembly diagram

Spring

Part #251072-019

The manufacturer no longer makes this part, and there's no substitute part

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Repair difficulty
Time required
 15 minutes or less

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